HostingConcept - Support Center

Can i change my hosting domain name to another domain?

Well, you can change your existing hosting plan domain name to some other domain name by purchasing "domain name change". The fee is $10 and for further details please send an email to our support dep...

My password is being rejected. What should I do?

The most common problem when your password is rejected is that you are either:a.) Using the wrong passwordb.) Using a password with invalid characters.c.) Using an incorrect usernamed.) Using the wron...

What is default or home page filename?

Your default filename is index.html or index.htm page. So you can reach your site instead of typing the whole www.yourname.com/index.html, you can just type www.yourname.com on your browser.However, i...

How long does it take to setup my account?

Your account will be setup automatically within 8-24 hours, but after cleared your payment then we will send you welcome email.

How long does it take to get my domain working?

It usually takes 8-24 hours for a domain to fully propagate.

Are your server's Unix, or NT?

Our servers are Linux Red Hat, CENTOS 7.x, Fedora Core 2 & Windows Servers 2016/2020 etc.

What control panel do you use and do you have a demo?

The control panels we use on our servers is called cPanel and Plesk.

How do I get the 30 day money back?

Please read our refund policy.

What is ASCII and Binary?

ASCII and Binary are modes by which you are going to transfer your files into your web server. Text files and other common files like your html pages, CGI Scripts, PHP scripts, Javascripts, css files,...

Do you allow adult sites?

No. We don't allow adult websites on our servers.

Can I pay monthly?

Yes, you may pay month to month with no contracts.

Will you place ads on my site?

HostingConcept will NOT place ads on your site.

How much is extra bandwidth and space?

If you need more bandwidth or disk space e-mail us to upgrade you to a higher plan. If you need more bandwidth or space then our highest plan offers please email support@hostingconcept.net for a custo...

Are there any hidden charges?

No

Do you offer shell access?

Yes, please contact our support department for Shell access.

It's not letting me upload my files what's wrong?

Make sure you are uploading to the right web directory which is the WWW folder.

What is the local path to perl?

The path to perl is /usr/bin/perl

What is the path to sendmail?

The path to sendmail is /usr/sbin/sendmail

How do I create email accounts?

To create an email account login to your control panel and click add/remove email account's.

Where do I go to check my emails using my browser?

www.yourdomain.com/webmail/

None of my cgi scripts are working on the server. How do I get them to work?

First make sure that they are chmoded to 755 if that dosn't work trouble shoot i.

How do I create databases and manage them?

Login to your cPanel and click MySQL Databases. After your database is created you can manage it from phpmyadmin. This can be found at the very bottom of the MySQL page.

What version of php are you using?

We are using version 5.x.x. For more details please contact our support department.

What version of perl are you using?

We are using version 5.x.x. For more details please contact our support department.

What version of MySQL are you using?

We are using version 4.x.x. For more details please contact our support department.

What version of cPanel are you using?

Our servers automatically stay up to date with the most recent stable cPanel version.

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Articles in this category

Can i change my hosting domain name to another domain?

My password is being rejected. What should I do?

What is default or home page filename?

How long does it take to setup my account?

How long does it take to get my domain working?

Are your server's Unix, or NT?

What control panel do you use and do you have a demo?

How do I get the 30 day money back?

What is ASCII and Binary?

Do you allow adult sites?

Can I pay monthly?

Will you place ads on my site?

How much is extra bandwidth and space?

Are there any hidden charges?

Do you offer shell access?

It's not letting me upload my files what's wrong?

What is the local path to perl?

What is the path to sendmail?

How do I create email accounts?

Where do I go to check my emails using my browser?

None of my cgi scripts are working on the server. How do I get them to work?

How do I create databases and manage them?

What version of php are you using?

What version of perl are you using?

What version of MySQL are you using?

What version of cPanel are you using?

How much is extra bandwidth and space?

How do I get the 30 day money back?

Are your server's Unix, or NT?

What is ASCII and Binary?

What is default or home page filename?

My password is being rejected. What should I do?

What forms of payment do you accept?

What control panel do you use and do you have a demo?

How do I create email accounts?

What is your Name Servers for my domain?

What version of cPanel are you using?

What version of MySQL are you using?

What version of perl are you using?

What version of php are you using?

How do I create databases and manage them?

None of my cgi scripts are working on the server. How do I get them to work?