How long does it take to setup my account?

Category: Knowledgebase

Your account will be setup automatically within 8-24 hours, but after cleared your payment then we will send you welcome email.

What is your Name Servers for my domain?

Category: Technical Questions

We have many Shared Hosting Servers and in the welcome email we will send your Namerserver details and some other important information. For example.Primary: Ns89.HostingConcept.netSecondary: Ns90.Hos...

How much is extra bandwidth and space?

Category: Knowledgebase

If you need more bandwidth or disk space e-mail us to upgrade you to a higher plan. If you need more bandwidth or space then our highest plan offers please email support@hostingconcept.net for a custo...

What forms of payment do you accept?

Category: Billing & Sales

We accept Paypal, MasterCard, Visa, American Express, Discover.

What is default or home page filename?

Category: Knowledgebase

Your default filename is index.html or index.htm page. So you can reach your site instead of typing the whole www.yourname.com/index.html, you can just type www.yourname.com on your browser.However, i...

How do I create email accounts?

Category: Knowledgebase

To create an email account login to your control panel and click add/remove email account's.

What control panel do you use and do you have a demo?

Category: Knowledgebase

The control panels we use on our servers is called cPanel and Plesk.

What is ASCII and Binary?

Category: Knowledgebase

ASCII and Binary are modes by which you are going to transfer your files into your web server. Text files and other common files like your html pages, CGI Scripts, PHP scripts, Javascripts, css files,...

How do I get the 30 day money back?

Category: Knowledgebase

Please read our refund policy.

Are your server's Unix, or NT?

Category: Knowledgebase

Our servers are Linux Red Hat, CENTOS 7.x, Fedora Core 2 & Windows Servers 2016/2020 etc.